Contact Us

We love to hear from you,our team is available to help answer questions and offer styling advice, so if there’s anything you’d like to ask us, we’re right here and ready to help in every way we can.

We're available to support you via

Email: server@teums.com

We strive to answer your questions within 24 hours。

Customer service chat hours:

Monday - Friday : 9 am - 9 pm（8am - 18pm EST）

Company address: No. 7, 3rd Floor, No. 204, Bairihong Middle Road, Jinjiang District, Chengdu, Sichuan Province

Please kindly note: During peak seasons and promotional sales, our response time might take a little longer. Please use the same email address you used when placing your order when contacting us, and include your order number in your email.